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    פורסם לפני
    2 שנים

    Global Global Customer and Partner Success Representative

    juno
    Keren De-Beer אקדמאים ללא נסיון

    תאור המשרה

    זמינות: משמרות
    אזור: השרון

    JUNO is a new and exciting shared economy startup (still in stealth) founded by the entrepreneurs behind Viber. We are very ambitious, and are well-funded to support our ambitions.
    We are looking for enthusiastic, passionate and smart representatives for our Global Customer and Partner Success Team which provides provides 24/7/365 extraordinary B2C support for our customers and partners. This is a unique opportunity to be part of creating a new standard of service in our industry*. The position is located in our TLV office, which is full of fun, relaxed people who love working together to make something great.

    What You Will Be Doing:
    Deliver exceptional service to our global customers and partners (phone, email and chat)
    Take ownership of issues and bring them to completion
    Build loyalty among our partners and customers

    What You should already have:
    Genuine passion for service and making people happy
    Excellent written and verbal English comm. skills – convey clear, concise messages
    Active listening skills – quickly and accurately distill customer needs during a call
    Exceptional time management skills – respond to inquiries quickly and efficiently
    Strong organizational skills – stay “on top” of tasks and follow up as appropriate
    Strong multitasking ability – can work on multiple issues and programs at once
    Ability to stay cool under pressure
    Willingness to work hard, hustle, and get things done
    Availability to work nights and weekends
    Strong computer / typings skills
    Experience with CRM software, live chat, and phones, including experience in a customer service (preferably B2C) / call center environment
    Experience working with American customers is a plus
    Familiarity with New York City geography is a plus

    What We’ll Set You Up With:
    Competitive salary and benefits, based on experience
    A fulfilling, challenging adventure of a work experience
    A solid framework for professional and personal growth

    *Our industry is not related to Gaming/Forex/Binary

    לשליחת קורות חיים - התחבר או הרשם

    קטגוריה: הייטק-כללי ושירות לקוחות. סוג המשרה: אקדמאים ללא נסיון. המשרה תרד מהאתר בעוד Endless.



    JUNO is a new and exciting shared economy startup (still in stealth) founded by the entrepreneurs behind Viber. We are very ambitious, and are well-funded to support our ambitions. We are looking for enthusiastic, passionate and smart representatives for our Global Customer and Partner Success Team which provides provides 24/7/365 extraordinary B2C support for our […]

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