NOC and Service Support shift student

תאור המשרה

זמינות: משרה חלקית
אזור: מרכז

We are seeking a Network Operations Engineer in support of the TeleMessage network operations team which provides 24-hour monitoring, operations and customer support services to help ensure secure, reliable, and uninterrupted availability of our enterprise massaging service. The picture-perfect candidate will have former experience in testing, documentation and operation of a variety of systems and applications at once, while providing an efficient and personal customer service to our clients.

Requirements: Approachable team-player with willingness to assist with 24/7 activities.
Willingness to provide excellent customer support.
Responsible and responsive character with strong analytic skills.
Must be organized, multi-process oriented, possess skills in diagramming and a solid understanding of WAN principals.
Strong verbal and written communication and interpersonal skills, excellent English.
Preferred Tech and Professional Experience:
NOC experience.
Support platforms and CRM systems (e.g SalesForce).
Troubleshooting and guiding customers (who possess next-to minimal skillset) over the phone.
Real time database monitoring in a high-demanding production environment, working with data center products such as Oracle EM, ManageEngine OpManager (or similar).
Hands-on experience with SQL databases and queries – Big Plus.
Scripting languages – VB Script, Powershell, Perl – Big Plus.

לשליחת קורות חיים - התחבר או הרשם

קטגוריה: הייטק-כללי. סוג המשרה: אקדמאים ללא נסיון. תגיות: NOC, בקרה, ותמיכה. המשרה תרד מהאתר בעוד 7 ימים.